Drive it

Membership terms & conditions

Effective 1 October 2026 · Version 2026-11-05-nlt-sixty-day-trial. Drive it membership is supplied by Nexus Delivery Team Limited. These terms cover the driver software and network membership.

1. Joining and your subscription

There is no separate joining fee. Membership costs £79 per month in total. It renews monthly using the payment method you register when you authorise your renewal. Review the amount and billing details in checkout before subscribing.

2. Your 60-day beta trial

All approved Drive It users can try the booking, route planning, tracking and proof-of-delivery tools free for 60 days. The apps are in beta. The trial starts when operational access is approved, so time spent waiting for approval does not reduce it. One Drive It trial applies per user. Previously granted longer trials keep their confirmed end dates. Complimentary, test and Nexus-assigned accounts retain their existing access arrangements.

Complete secure Stripe checkout to authorise renewal. You pay £0 during the trial, then £79 per month from day 61, renewing monthly unless you cancel before the next payment date. Stripe shows your exact first payment date. If you do not authorise a payment method, no charge is taken and full access ends at the end of the trial; saved records remain available read-only.

Mapping is provided by Nexus. Network charges are separate. Beta status does not affect your statutory rights.

3. What membership includes

Access to eligible driver-network work, your own order records, route planning, delivery progress tracking and proof of delivery for all orders you input into Drive it. Add collection and delivery details, update progress as you work and record recipient details, photographs and signatures against the delivery.

Tracking depends on the updates you record and, where you enable it, device location permissions and connectivity. You are responsible for recording accurate delivery evidence. Membership does not guarantee job volumes, earnings or allocation of any particular delivery.

4. Separate charges and transport payment

Posting a request on Deliverate is free. When a courier quote is accepted, the customer pays a Deliverate booking fee of Your total price, including selected extras, is shown before you confirm and pay. The courier charge is paid separately to the courier. For separately offered driver-to-driver work, review the fee displayed with the job before posting or awarding it.

Nexus provides mapping and routing. You do not need a personal Google Maps account or API key. For Nexus or managed Deliverate work, review the offered driver payment, requirements and applicable booking terms before accepting. The customer’s booking price is not your driver payout.

5. Driver checks and delivery responsibilities

Keep a current driving licence, Hire & Reward/commercial motor insurance and Goods in Transit insurance on your account. Upload replacements before expiry. Missing or expired required documents can suspend operational access without automatically pausing subscription billing.

Accept only work you can complete safely with the appropriate vehicle and equipment. Meet the agreed collection and delivery commitments, keep progress current, report exceptions promptly and complete POD. Do not abandon accepted work if your membership changes; contact operations to arrange completion or reassignment.

6. Customer data

Only enter orders and customer information you are authorised to use. Use customer contact, location and delivery information for the agreed delivery. Keep your sign-in secure and do not share private customer details in public listings.

7. Cancellation, payment problems and support

Cancel through “Manage or cancel subscription” on your membership page before the next payment date, or contact Nexus support from your registered account. Cancelling or failing to pay does not remove delivery commitments or fees already incurred. The free plan and retained read-only records remain available after paid access ends.

New-work access depends on your account, subscription, compliance and job eligibility. If access is restricted, contact support to resolve the cause and coordinate any outstanding deliveries.